APID Academic Profile Identity
APID
8154
ORCID
0000-0002-2745-3232
Scopus
57199394754
Google Scholar
aLVXQRQAAAAJ
Location
New Delhi, Delhi, India
Expertise
Behavioural Science | Business Analytics
Areas of interest
AI/ML, HR, Behavioral Science | Business Analytics
Member since
September 2024

Biography

Reshmi Manna obtained her SRF Fellow from IIT Delhi, her PhD and MSc (in developmental psychology) from Calcutta University and her MBA in human resource management and PGDM in public relations from Annamalai University. She has 23 years of corporate and academic experience in behavioural science, business analytics and people analytics. She has a certified Management and Leadership (Level 5) qualification from the Chartered Management Institute in the UK and a Master Black Belt in Service Quality from the Indian Statistic Institute in New Delhi.

Sign in to see editorial board appointments, follow, and connect.

Publications

  1. Book review: Shaver, K. G. Psychological Foundation of the Entrepreneurial Mindset
  2. Building Customer Engagement and Brand Loyalty through Online Social Media: An Exploratory Study
  3. Demystifying The Metaverse Data From User-Technology Interaction
  4. Does CEO Duality, Board Size and Informal Social Network Impact Indian SMEs' Sustainable Innovation Capabilities and Firm Performance?
  5. Predictors of Teacher’s Engagement of Higher Education: An Exploratory Study
  6. Sale of second-hand goods by consumers: mediating role of satisfaction between perceived value and behavioural intentions